To view our full terms and conditions please click here
Total Students Limited (“Total Students”) and its partners Fatsoma Limited ("Fatsoma") are committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.
1. The information we collect and how we use it
When you register for our service we need to know your name, postal address, e-mail address and date of birth.
We gather this information to allow us to process your registration and to process any orders and transactions you may make. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of the service in general.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
From time to time we may provide your information to our customer services agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents or sub-contractors may contact you by post, e-mail, SMS, facsimile or telephone to ask for your feedback and comments on our services.
We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please log into your account and update your privacy settings.
If you have sent us a SMS, the originating number will be revealed to Total Students and Fatsoma. We may store your telephone number so that we can SMS you updates or other offers. If you want to stop receiving such messages, SMS the word “STOP” to “[SMS Number]”, this will stop you receiving SMS messages from ALL organisations who use our system.
As part of your subscription to our service you will be sent emails which are relevant to your signup preferences. You have the ability to opt-out of these at any time by logging onto your account and updating your privacy settings.
We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information, please log into your account and updating your privacy settings.
2. Your control of personal information
The information you submit is within your complete control. You have the ability to control to whom you make your profile visible to and which information is displayed. All of this can be controlled by logging into your account and updating your privacy settings.
3. Our use of cookies and other information gathering technologies ("IGT's")
IGT's enable our system to recognise you when you visit our website again and improve our service to you and may also be used to compile aggregate information about areas of our website that are visited most frequently. This traffic information can be used to enhance the content of our website and make your use of it easier. We do not track which pages you look at while visiting our website. If you wish to reject our IGT’s, you can configure your web browser to do so.
4. How we protect your information
The internet is not a secure medium. However we have put in place appropriate physical, electronic and managerial procedures to safeguard the information we collect online.
5. Links
Our website contains links to other websites. Please note that we are not responsible for the privacy practices of such other websites and advise you to read the privacy statements of each website you visit which collects personal information.
6. Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
7. Updating your details
All personal information entered into Fatsoma can be edited and changed by you at any time. Alterations can be made to within your administration area.
8. Cancellation of membership
You have the right to cancel your membership at any time. This can be done by logging into your account and reviewing the cancellation options.
9. Your consent
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Regularly reviewing this page will ensure that you are always aware of what information we collect and how we use it. Continued use of the service will signify that you agree to any such changes. Owing to the global nature of the internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. By submitting your information you consent to these transfers.
10. How to contact Total Students
We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please click here to contact us
Version: 6th January 2009